To be honest, designing for cars is not something I thought I would be doing in my career. Personally, I’m more into bicycles than automobiles, so on the surface, I’d probably not make it through most interviews in this industry. But having worked for a few years now as a designer for the automotive industry, I think it is the most interesting industry to work in as a designer today, and I thought that it’s about time that I wrote about why I think this way. Continue reading “About Car UX”→
This time, I’ll start with the thesis: experiences are not products. Yes, I am intentionally trying to be provocative, but it’s because the design of a user experience is comprised of so much more than just what’s contained by the “box” of your product. And it’s critical that companies really start thinking about what’s “outside the box” if they have any hope of making substantive improvements to the growth of their businesses. Continue reading “Experiences are not products”→
I guess if I’m being honest with myself, I never really felt like I fit in anywhere. I mean, sure I got along with people most of the time. But did I really feel like I belonged somewhere? I dunno. Not really. I guess it all goes back to the angst and awkwardness I felt as a teenager, and learning (eventually) that trying to fit in wasn’t for me. Perhaps this essay affects my future employability but maybe, as designers, we shouldn’t really fit in either, and remain as outsiders. Continue reading “Designer as outsider”→
I have been (finally) listening to the Steve Jobs biography by Walter Isaacson on audiobook and of course it got me thinking about design and simplicity. According to what I’ve been hearing, Steve Jobs was very much in favor of computers being beautifully designed, and elegantly simple to use. However, I still feel like this is a very misunderstood topic, so I thought to myself, “why not write an essay on it… ?!” Hopefully, it helps you as much as it does me. 🙂 Continue reading “designing simplicity”→
As a designer, I do my best to uphold the tenets and principles of good design in all the things that I’ve created over the years. These intractable rules have come down to us from all the various art and design movements that form the history of visual communication. It is usually when we violate these principles (due to time, budgets, or compromises) that we get into trouble. All forms of visual media have to deal with this problem. Despite these principles however, it is perception, the mind’s eye of the viewer, that can supersede any rules or principles, regardless of how true they may be. Continue reading “The Design of Perception”→
2016 was very hectic for me, for both good and bad reasons. Some of that busy-ness (business?) may not have been necessary, given that being busy is not necessarily the same as being productive. Looking back over the year, there were probably some projects that could’ve been skipped, but hey, 20-20 hindsight and all that. Looking ahead, 2017 is a whole new year, with all new opportunities to get things on track and moving forward! Continue reading “Meta post: Write 12 blog posts in 2017”→
This was originally posted on Medium, but I’ve added some new stuff at the end.
My job at Mercedes-Benz is intentionally mysterious. But I can say that it helped inspire me to investigate the weird world of chat bots. To help me get started, I asked my friend Sandi MacPherson about how she made her bot. Based on her experience, I followed suit and tried making one myself. It has not even been 24 hours yet, and it’s been quite interesting so far…Continue reading “So I built a bot…”→
A while back we talked about designers and negativity on the podcast. I hope you listened to it because it’s an important topic that can affect many of us in creative fields. Being constantly told ‘No’ or constantly taking criticism is difficult to bear sometimes, and it can sap a lot of your positivity.
Today, I want to talk about the other side of it. How do you deal with someone else in the workplace who seems inextricably trapped in their own negative perspective? Continue reading “Overcoming Negativity”→
In conjunction with a previous post on “Designer Diplomacy”, I wanted to jot down a few words on the importance of working in public. I don’t mean setting up your workstation downtown in Union Square, though that might be kind of a cool way to work! No, instead I think designers should also find ways to make what they do more public in the companies and organizations we all work in. Continue reading “Designing in Public”→
So if you have been a follower of mine on Twitter, perhaps you know that I recently came back from a (business) trip to Germany. I wrote some other thoughts about my trip earlier, but now I want to talk about something more specific to design. When I came back to the office, I made a remark to a coworker about how I felt like some kind of a ‘design diplomat’, in the sense of having to negotiate design stuff with our colleagues.